I like that they are very helpful when it comes time to submit grant applications or other paperwork required by organizations of all sizes. They have been able to help us through many different situations over our years working together - from submitting documents/forms in response to an organization's request, to helping them understand what information was needed as part of their application process. There isn't anything specifically wrong about this tool; however, there could be some improvements made if things were updated regularly (which would make using submittable easier). We use submittable primarily to facilitate communication between two nonprofit entities regarding multiple projects and requests submitted each year.