I received the bike with the package undamaged. It looked nice from outside. But once I opened the box, I found that the white paint below the handlebar is peeling off, and the bolt connecting the two major pieces is rusted. I may be unlucky but this says something negative about this product's quality control. Unfortunately, I don't have pictures as my son was next to me waiting for his bike and I had to assemble it. Once I assembled it, I could not take it apart for taking pictures or for returns. I contacted the seller about this issue. On a brochure that came together with the bike, they promised reply within 24 hours. But I haven't heard a thing after two days. I am very unhappy with this purchase as this is supposed to be my son's one year birthday present.-------------------------------------------------------------updated on Oct 15, 2019. After contacting the seller directly through Ebay, they replied promptly and sent me a new bike. We haven't seen any issues with the new one. I'm happy with their service.
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