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Guatemala, Guatemala City
1 Level
738 Review
21 Karma

Review on Batianda by Bart Schwalbe

Revainrating 2 out of 5

An Unsatisfactory Experience with an Online Electronics Store, Batianda

I've been buying electronics and accessories online for years, so my experience with Batianda was disappointing. Although their website was simple to use and their selection of products was outstanding, the overall experience was lacking. First off, the prices were not as affordable as promised, and the regular sales and discounts appeared deceptive. When my order arrived, I discovered that the quality of the items was at most subpar and that some even arrived damaged. The poor quality of the customer service made issues worse. I tried to get in touch with them to talk about the problems with my order, but the personnel was unhelpful and unresponsive. It seems like they were more focused on closing a deal than on keeping the clientele happy. The things also arrived later than anticipated and the shipping was not as quick as promised. I had bought the things with a deadline in mind, so this was a major hassle. Overall, I had a bad experience with Batianda, and I wouldn't suggest it to anyone looking for high-quality gadgets and accessories. In the realm of online electronics retailers, Batianda is a frustrating and unsatisfactory choice due to its misleading price, subpar products, poor customer support, and delayed delivery.

Pros
  • Website's tabs and search bar are easy to use and navigate.
Cons
  • Poor attention paid to individual customers.