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Review on Numinar by Doug Virden

Revainrating 5 out of 5

Using Numinr has taken marketing out of reach

The best part of using numinar for our campaigns was how powerful their customer service team was! I would highly recommend them because they were helpful & knowledgeable at every step in working with my organization. They listened to us carefully when we asked questions about features or functionality not quite clear enough yet (or maybe never fully developed). Their ability to develop customizations specific to each client's needs/situations helped tremendously too!! We didn't have to rely solely upon what already existed in market - they worked closely wtih me throughout this process providing examples / references from other vendors so there wasn't anything i felt like couldn't be done by numinar but it really seemed as if everything could come together perfectly thanks to all involved parties. It provides us with everything we need in one place! I love that you can use it for both phone calls and texts. I also like being able to customize our communication with different voters. The only thing I don't like about numinar is how expensive it is. We have been able to customize my communication better than any other vendor we've used before and this is great!

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Pros
  • Great support
  • Extremely flexible options including multiple campaign types, call center integration etc.
  • Ability create customized messages per voter this seems more difficult wth Google Voter Engagement Suite..at least where SMS texting capability has become even less reliable since GVEs introduction;)
  • Campaign management interface very intuitive
Cons
  • Some little things