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50 Karma

Review on Ultracomms by Djkutt Kent

Revainrating 4 out of 5

Great software that far exceeds expectations

The best part is I can access my data from anywhere in the world using any device, even when there's no internet connection. We're able to have an online helpdesk system for our clients without having to hire additional staff or incur more costs. It also allows us to keep tabs on all of our agents at once. There are some glitches here and there but they do come up fast so it doesn't take long to get used to them. If you want a fully integrated solution, this one has got you covered! All of our departments use ultracommms including sales, customer service, marketing, etc.

img 1 attached to Ultracomms review by Djkutt Kent



Pros
  • Great support team available 24/7 if needed.
Cons
  • Some issues occur while trying new features (not always)