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Skilljar Customer Education Platform Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Customer Service, Customer Success Software

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Description of Skilljar Customer Education Platform

Skilljar is the world’s leading Customer Education platform. Innovative companies such as Tableau, Verizon, Zenefits, U-Haul, and hundreds more rely on Skilljar to onboard, engage, and retain their customers at scale. Headquartered in Seattle, WA, Skilljar is backed by prominent financial institutions including Insight Partners, Mayfield, Trilogy Equity Partners, and Shasta Ventures. Key features: ** Simple, intuitive, mobile-responsive user interface ** Multimedia authoring, including video, live training, PDF, built-in quizzing, embedded services and SCORM ** Native Certification engine ** White-label branding across multiple training portals ** E-commerce and pricing and packaging options for selling training ** Detailed analytics including groups and managers ** Single Sign On and REST APIs ** Data Connector for integration with BI tools ** Integrations with Salesforce, Marketo, Active Directory, Okta, LinkedIn, Google, Stripe, Paypal, and many more ** Multilingual support ** US support team Founded in 2013, Skilljar is based in Seattle, WA and backed by Mayfield, Shasta Ventures and Trilogy Equity Partners. To learn more about how Skilljar can help transform your customer enablement strategy, visit www.skilljar.com.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Skill Jar seems like a good software for saving money and saving time

I like that it has all of my information saved into one place for me so if there was ever an issue with something I had bought from them they would be able to easily find what i needed again which made things easier! Sometimes when you go through certain sections/pages sometimes its hard to get back where you were before because everything will scroll together making finding specific pages difficult (but maybe thats just how this software works). Its easy to use once you figure out your way…

Pros
  • Easy access
  • All in 1 platform, no separate places required.
  • Fast loading time compared other sites such as Amazon.etc
Cons
  • Some disadvantages

Revainrating 4 out of 5

SkillJar is very user friendly and useful software

I like that it's easy to use with multiple platforms for different devices. It also has great tutorials which help you understand how everything works so that there are no surprises when using a new feature or tool. The support team could be faster responding sometimes! There aren't any specific downsides however if you're looking for something simple then this might not meet your needs. My work environment was full of spreadsheets trying to keep track of our clients' data. We had many…

Pros
  • Great features
  • Ability get quick feedback during interviews, making them more productive
  • Easy interface doesn’t look confusing at first glance; good layout/organization is intuitive enough without being too complicated.
  • User friendly platform makes learning fun (while still remaining challenging)
Cons
  • Not available in every state yet.
  • Sometimes feels slow

Revainrating 5 out of 5

The best platform and very user friendly

I love that it's easy for our customer service team members with different skill sets (customer support/training) can easily use this tool together! It would be great if there was an option where you could send your employees training materials or other documents directly from within one of these modules so they don't have access when not using them through work hours only - but overall we're happy about how well everything works here now! We've seen improvements since implementing into all…

Pros
  • Very reliable platform!! The UI is clean.
Cons
  • It is hard to say