I loved my system and my first set so much that I ordered a replacement set so I always have something to wash and dry at home. However, I was disappointed with my last batch as one of the microfiber heads had a broken velcro. When I tried to contact Revain for a return or replacement, I found the item was not eligible for a return or exchange. $7 down the drain. That being said, the other three I have are durable and easy to use. Just disappointed in my inability to report a failed head.
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