I needed to extend 4K video beyond what affordable CAT6A/7 video extenders offer - I've tried many of these but the cable length has always been an issue problem for me . In my setup, I use a 4K home theater receiver, multiple HDMI sources, and a 4K projector that projects over 20 feet. I used a 35m 10Gbps OM4 LC-LC multimode fiber optic cable as well as all 4K HDMI 2.0 cables for each connection. after about 5 minutes and then left again. I was working with Ryan on the support team and he asked me to test some of my components (e.g. TV to projector, laptop as source to direct extender, etc) just to make sure I got it right , and we chose Swap AV Access extensions. As soon as I sent the devices back, I received the new devices almost immediately. I connected new devices and everything worked without problems. I am very satisfied with the performance of the device, the quality of the power supplies, connectors, LC-SFPs and the overall look of the extenders. Also dealing with the support team was no problem at all, it was actually nice to receive a level of respect that exceeded my expectations. They offered a full refund if I wanted that. Since I couldn't find a comparable solution, I was grateful for an immediate and uncomplicated replacement.
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