Review on D4H Readiness & Response by Savoeun Ramirez
Great solution that works well across various platforms
The ease in which you can access information is great! It's also easy for our team members who work remotely as it allows them quick updates while at home, even if they're not physically present with their teammates or supervisor during incidents/emergencies. Nothing really - no complaints about this product so far; however we have had issues accessing some files via Google Drive but those were resolved quickly by contacting support directly (which was nice!). We use DHRR primarily because its very user friendly compared to other solutions out there such as TeamViewer etc., and most importantly provides us visibility into what everyone else sees when viewing through shared drives like OneDrive / SharePoint online accounts. I like how easy it is to use, the customer service and support team is amazing. The user interface could be better but overall it's very good. I have not found anything I dislike about this product. It has been great for our organization. We have been able to get a lot more information out to our field workforce in a timely manner.
- Easy accessibility from any device that supports internet connectivity without downloading software locally onto your computer system.
- Very simple way to manage remote logins using passwords instead than tokens
- Not much available documentation regarding usage beyond basic troubleshooting steps
