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France
1 Level
699 Review
75 Karma

Review on Dritz by Joshua Follansbee

Revainrating 2 out of 5

A Confusion of Disappointment Can Be Found at the Dritz Online Store

The internet store for Dritz is comparable to a tangled ball of yarn in that it is difficult and time demanding to unravel. The website's navigation and search functionality are both complicated and unclear, despite the fact that the store carries a huge assortment of arts and crafts supplies as well as sewing equipment. My search for the information I required was like trying to find my way through a labyrinth, and it always led to findings that were of no use to me. In addition, the process of checking out was comparable to untangling a tangled disaster, and problems with the technology made the situation even more frustrating. In the end, when I tried to get help from customer support, I was left with the impression that I was falling apart due to their unhelpful and unresponsive approach, which only added to my disappointment. My advice to anyone who wants to avoid getting caught up in a frustrating maze of shopping dilemmas is to seek elsewhere.

Pros
  • Superb quality control standards
Cons
  • Fewer overseas delivery choices