The reason for the bad rating is that the two radios I bought were not programmed and did not come with the necessary Motorola programming software. Many of the features advertised by this radio must be programmed into the radio. I need this program and I don't know where to get it. The radios themselves are well made and very durable. They transmit and receive on the same channel that came with it. If I had known that this software was necessary I would never have bought these radios.
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