It is very easy to use, it has all of my accounts in one place which makes life easier when I'm trying to track things like payments made by clients or invoices that have been paid out. The customer service can be slow at times but this isn't always their fault as they are working from home during these days due to COVID-19 restrictions. There aren't many other features available such as an online store so you would need another system if looking to do something similar. We needed somewhere we could easily keep our financial records safe while being able to access them remotely via computer/phone etc.