Review on Q-Suite by Mike Newbill

The ability to use any type of telephone or speakerphone in our customer service center, without having one specific device dedicated only to customer services like with most competitors products do today. It also had some great reporting tools which made it easier than before when tracking calls across multiple departments within my organization as well as between different organizations (customer facing vs internal). Also being able to customize fields so I could easily track things such as call length/call time etc., was always helpful! Nothing really comes to mind about this product; everything seemed to be working fine though not many new updates have been released recently by their support team. Customer Service Center Management System - Ability to manage all aspects related to phone communications including incoming calls from customers via landlines / mobile phones / Skype & video conferencing through internet connections, along with outgoing communication back into the systems using VoIP technology.