I like that it's simple to use with minimal training needed from our staff members who will be using this product daily in their day jobs as well! We've had some issues getting data into rearts but they are definitely working towards solving these problems - we're looking forward ot implementing more advanced tools such us Data Mining (as opposed to just reporting) once those come along!! Keep up your great work guys :) Easy access of information across departments so everyone knows what other teams need done quickly without having multiple reports sent out or emails back n forth etc..
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