The best thing about this app is that it allows you to create different groups of people so if someone has an issue with another person they can easily file them under their group instead of being stuck having multiple tabs open at once. It's easy enough to use but not too simple where I might get bored quickly. There are some things missing like creating custom fields which could be helpful as well as adding more templates/themes would help make this even better! A great option when looking into using something quick without needing much training from staff members who aren't tech savvy yet. Being able to track all my team member names (as we're called within our organization) through one place makes keeping everyone organized easier than before.