Excellent customer service, good pricing structure with no surprises or hidden fees. Support is always available to answer questions via phone (24/7). The software itself has some quirks that can be frustrating but this isn't uncommon in the mac world. I needed more storage space so was able to move my virtual servers from an old dell r610 into their rack mount system. There were issues getting everything set up correctly. But once they got it working we had great performance without any lag. I like the flexibility of MacStadium. They can accommodate my needs based on my usage. I use the MacStadium for both my personal and professional uses. They have great customer service and the rates are very reasonable. I have nothing to dislike about MacStadium. I highly recommend them to anyone looking for colocation services. I am able to use my MacStadium for both my personal and professional needs. I can be productive and do work at home.