I had high hopes for this unit when I bought it. Unfortunately, I only used it after the return period had expired and found it useless except for a bottle opener. I recalibrated per the instructions that came with it, replaced the battery and still not good. I thought I was just unlucky until I contacted Alpha Grillers. I was told very quickly that a replacement was on the way. Brilliant! Replacement came quickly but a different model. I didn't really notice until I washed it and was about to put it in a pork chop. This worked well but was missing a feature or two of the real model. I contacted Alpha Grillers again and they quickly sent ANOTHER correct replacement model! You can't miss this service!
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