dscout is very accurate in identifying the most engaged and receptive individuals. It creates a platform that is very user friendly and can be used by anyone. We’ve been able to get some amazing data that helps create better user experiences for our clients and the company’s bottom line. I cannot say enough how much this software has helped us. It is also very cost efficient. There are no downsides that I know of except the price. Make sure to give it a try. We are able to get some really good data that helps us understand our clients’ needs. It has helped us in creating better customer experiences and creating better products. dscout has been quite helpful when it comes to understanding how people interact with my site and what they like or dislike about the product I am building. They are very easy to work with, flexible and have always been willing to help me out if I need anything at all. The only thing I didn't really enjoy was the pricing model. It's pricey but the service is worth it. We've used them for a number of projects and have never had any issues so far. They're good at what they do.