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Review on πŸ”₯ LOSTAR Heater A/C Control Panel - Perfect Fit for GMC Pickup Truck 599-007 by Calvin Chavva

Revainrating 3 out of 5

Great customer service

So the first one I received looked used, when I contacted customer service they were fantastic and sent a new replacement straight away. I happily installed it and got on with my day. It was 5 stars, 3 only because they dealt with the problem I'm starting. To be honest I'm sure they would be happy to take care of it if I bothered to contact them again. But after 3 weeks in the car it works perfectly. The light on the display only started working at night and not during use. Okay, whatever the old car is, I don't care about the headlights as they still work. Then last week it doesn't change the temperature, but the fan works, as do the zones. I had to go to the dealer because now they don't trust me and I spent a lot more on this year's car than something like that costs. So now I've lost over $300 as I wouldn't believe I would get a new one as advertised as the first part showed signs of wear and the second broke down in less than 2 months. In bad weather it was not used daily. It was very discouraging. I've had so much luck with Revain over the years that I'm amazed by the latest products that consistently beat even realistic expectations, let alone advertised ones. I dont know what to think. Certainly no other company would ship the product that easily, I'm sure they would help because of that. You just can't trust the product anymore. And I wouldn't even bother trying a refund as it's been almost 60 days and because I've been spending a lot of time calling, emailing, receiving etc lately. I really hoped it wasn't. I'm sure they have no real control over the reliability of the product as they are probably getting it from someone like me. Anyway I wasted a lot of money and time for no reason and it makes it really hard to justify hours of reading reviews and shopping when you still have to spend 4x more than the retailer.

Pros
  • Great price
Cons
  • Big and bulky