The system has many features that are easy to use. It is customizable allowing me to build my own solution specific to my needs. I can also create reports to track my business performance. It would be nice if there was more integration across platforms such as Salesforce.com. It would be great if this system could be used in conjunction with other systems to provide better reporting on our business. The benefits we realized were tracking our inventory of equipment. This allowed us to see where we had unneeded equipment and when it needed to be serviced.