Review on Milestone Tools Powerzone 380051 Service by Eric Longoria

I made the mistake of ordering this jack before I needed it. By the time I started using it I had already passed the 30 day return window and discovered that one of the rollers was broken so I tried contacting the company (1 year warranty). The problem is that this company has almost no presence - they have no website, no online parts, a support phone number that goes to voicemail, and an email address. If I manage to fix the wheel I will write a review about this jack. As I am currently unable to use it as a broken wheel lifter, I cannot provide feedback. UPDATE: Support finally got back to me and said they should have replacement parts in two weeks and will then ship them to me. . I have changed my rating to neutral 3 stars pending support is complete.