Without a doubt one of the most user friendly POS I have ever bought. Tried one day. Wanted to plan a route to one of my places. Couldn't do it, not even an option. I had to enter the address or forgot. A connection to the computer could not be established. Tomtom said I have to use Wi-Fi but after trying to connect to the device, Tomtom My Drive and TomTom Connect (why does it need three programs?) I was told I had to use a different Wi-Fi connection would have to use. The? Do I have to go to someone else's home every time I want to plan a trip?! I sent the unit back to Revain for a refund and went back to my old TomTom 400. The 500/550 has a better screen, but that's where it ends. RUN from this product. Don't walk, RUN. Yes, it's good if you just want to get from A to B and don't care which way you take. But if you're going on a five-day trip, a 3,000-mile trip, or even a three-hour trip and want control over which roads you want to drive, forget it. If you're going on a trip and suddenly decide you want to take a "windy" route to one of your favorite places that you've saved, no, that can't be. There isn't even an option for it in the menu.
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