Bought as a gift before going on vacation. The box arrived in perfect condition, so there were no questions about the condition of the contents. The gift was opened on Christmas morning. Everything was good except for the base which was broken despite the packaging appearance. The manufacturer's note states that if the base breaks, the entire Β£80 plus-size package must be returned to Revain for a refund or exchange. There is no easy task. Broken glass cannot be replaced on site due to the waterproof design of the base. So instead we try to "fix" broken glass in an expensive terrarium. My advice: don't buy it online. The glass is too thin and fragile to withstand shipping and replacement parts are not available.
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