I only buy Milwaukee tools and find them to be among the best in quality and durability. My dissatisfaction is due to the fact that it was delivered to a different address. The drill itself looked a little used and when I placed a fully charged battery on the drill the light came on but nothing else worked. I'm pretty sure these are just faulty parts, but when I order a Milwaukee I expect out-of-the-box quality. The return has begun and the return awaits. I hope this is pain free.