I like how it allows me to be creative in my pitches, as well has gives suggestions of who would best fit certain industries or companies we are pitching too! It's not perfect yet- but there have been some great improvements over time!! They've created an easy way by which anyone can use this product effectively without having any previous knowledge about what they're doing (it helps greatly when you don't know anything).
Also their customer service team really does help if needed - so far everything was good though :) Great platform/software especially considering all other similar platforms charge much more money than pitchrate offers us users at no cost whatsoever.