I like how it's simple yet powerful! My department needs help from day one until end-of year reporting so this program has been really helpful in helping us get things done faster than we used too previously before using other programs (especially since my group was new). There are some features missing such as being able collect sales taxes at different states/cities within our state - however these could be easily added if they're something you'd need down the road I suppose? We've already gotten great results solving problems related to payroll by automating them through jtsTaxCollection; no more mistakes or late payments which caused many headaches over previous years thanks God!!