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United States of America, Fort Lauderdale
1 Level
752 Review
36 Karma

Review on ECOELER by Frank Chinchilla

Revainrating 3 out of 5

Unsatisfactory Interactions with ECOELER

Due to the fact that I required electrical switches and dimmers, I made the decision to give ECOELER a go after reading that they carry a diverse selection of products. My experience with their online store, however, did not live up to my expectations in any way. To begin, the website was difficult to use and had inconsistent product categorization as well as search results that were imprecise. I had a hard time locating precisely what I was looking for, and as a result, I bought the incorrect item. When I tried to get in touch with customer service in an effort to find a solution to the problem, the responses I received were unhelpful and condescending. It seemed as though they were more interested in getting the talk over with as quickly as possible rather than truly assisting me in finding a solution to the problem. I was nonetheless disappointed in the product's quality despite the fact that I had received the right one. The wall switches and dimmers that I bought were flimsy and were built in a shoddy manner. Additionally, the dimmers were challenging to install and use. The entirety of my time spent with ECOELER was less than satisfying. Their online store is not one that I would recommend to anyone else who is looking to buy electronic goods.

Pros
  • Crafted with a contemporary flair
Cons
  • There may be delays in shipping.