Review on Javelin Sales Compensation by Curtis Richardson
Salesforce CRM is a cloud-based Customer Relationship Management (CRM) application that enables companies to create, track, and close more deals faster.
Our software allows us to view and monitor our customers’ success throughout the sales process and automatically generates personalized, real-time reporting to give us insight into how we can better serve them going forward. The software also helps us manage and grow our database of potential customers, giving us the competitive advantage in today’s market. We use the software every day to get insights on what works and what doesn۪t when it comes to our campaigns, our customer base and our products. It’s truly amazing how this simple tool can make such a huge impact on our business. I would recommend it to any sales and marketing professional looking for a powerful tool that will increase productivity, efficiency and profitability.
Pros
- A good fit for anyone who needs to create custom reports or dashboards
- Provides an intuitive way to visualize key performance indicators across many dimensions (e.g., by customer, account, product, etc.)
Cons
- Some may find the documentation could be improved, particularly around building new dashboards
- Requires users to spend time learning basic Excel functions
