The product has been very helpful for us as it's easy to use and allows us to track all of our inventory from start to finish. It also helps keep up with production orders which makes scheduling much easier! I like how customizable everything can be. Sometimes when you are trying to make changes or add new features, they don't always work right away so sometimes things take some time before we realize what was wrong. Also, there isn't really anything bad about this software but if you do find something please let me know because I would love to hear your feedback. We have used Actouch since day one and it has helped streamline our processes. This program has allowed us to not only manage our inventory more efficiently but it also keeps us organized.