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Review on all Liquid Laundry Detergent Free Clear: Gentle Cleaning for Sensitive Skin - 58 Loads, 88oz by Stephanie Hughes

Revainrating 1 out of 5

Defective product, flawed hiring methods, and flawed customer relations

The outlet is flawed, as are (I found out when I tried to call the company) the hiring methods and the company's practice of not caring about the consumer. The broken spout was only a problem with the previous bottle, but also with this one. The liquid flows back up/into the rim and when you pour the liquid again, the liquid soap that was poured into the rim (along with the soap you poured out of the faulty spout) will flow out on the next wash (resulting in causes a lot of soap). go to the next wash). Also, soap that gets into (or stays in) the rim from a faulty spout lands on the underside of the cap when you try to twist it to close the bottle, causing a mess. JUK! When I tried to call the company TWICE, two different people answered, each from outside the US. Neither of them spoke English well enough to understand what I was saying. I was so upset that I gave up trying to explain. I will never buy this product again, 1. because of the broken spout causing you to use more soap than recommended, and 2. because the company hires people to handle claims that they can pay next to nothing (which is unfair is towards employees) because these employees understand almost nothing (which is then unfair to a consumer trying to explain a problem with a product).

Pros
  • Detergent
Cons
  • Expensive