The interactive nature of this tool really helped me understand my health insurance options in detail! I was able to get answers for any questions that arose regarding costs or coverage details with ease thanks to its user friendly interface! It's also very easy to navigate when you're not sure where exactly your next step should be.
There are some minor glitches here and there but nothing too major - it just takes time getting used to how they've set up things so far as opposed to other platforms out there like Cigna/United HealthCare which have worked perfectly well from day one (and can't even compare!). This has been an amazing experience overall!! We were previously using our own website at work, plus all paper forms etc., however we realized after doing research online that LYB had much more helpful tools than what we could provide ourselves via traditional means alone.