Update: ejet contacted me after I saw my review. They identified the source of the problem and told me it was resolved. They gave me a full refund for my order and were very apologetic. I've updated my review as they didn't have to to make me happy. Ultimately, I can't give 5 stars because there was an issue, but I will upgrade them to 4 stars for their amazing customer service. Thanks to Alice from ejet. First Review: This Epson printer always worked perfectly until I replaced the cyan cartridge with one of those Ejet cartridges. All of a sudden I'm getting error 0x97 with a troubleshooting checklist that makes me think it would be easier to buy a new printer. The only thing that has changed is the ejector cartridge. So much for saving a few dollars of ink.
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