The best part of mindlink's team support was their ability to keep our customers engaged in every step along with us from idea generation till implementation stage. We have been using this product since 1 year now but we never had any issues or complains about it at all. I would say that they are one stop shop solution provider who can cater your needs very well without you having to look around elsewhere. There were no such problems as far as i know so there isn't much else which people could dislike here. Their customer service has always helped me out whenever required. They also help you understand things better by explaining them thoroughly. So if someone wants something new set up then definitely go ahead because these guys will guide you through everything properly. It helps when you want to setup an entire office communication system within few clicks only!