I liked how easy it was to navigate through all features within the program. The customer service has been great! They are always willing to help with any questions or concerns you may have about their product/service. Their support team helped me set up everything so quickly after signing in my first user account they were able to get straight into training us on what we needed to do next. We didn't really like anything specifically but there isn't much out of the box as far as customization goes. There's not alot of options if you don't know exactly where you want things placed etc. It does provide some basic templates however once again this wasn't something I had issues getting setup since our system administrator did most of those initial steps. This software allows quick onboarding process which helps speed up sales cycle and increase revenue overall by allowing users access to information faster than ever before.