It works fine for me but reading other reviews it seems like people don't expect the product to do what it actually does. Personally, I find this very useful, but I can understand other people finding this frustrating as people seem to expect a GPS-style tracker rather than a device that uses other technologies to answer two questions: Is my luggage in the plane came and whether mine? Baggage didn't arrive at the airport I landed at, then which airport is it at? LugLoc has two modes to track your baggage: Bluetooth and GSM. Bluetooth mode is useful for finding out if your luggage has gotten on a plane, and for finding out if it's on a carousel or, for example, oversized. Here's how it works: you press the Bluetooth icon in the LugLoc app on your phone and when your luggage is nearby you'll see a few bars showing how close it is. So as soon as you get on and off the plane, turn it on and when your luggage is loaded onto the plane, the proximity indicator will tell you it's close. I usually do this after everyone is on board but before they close the doors. GSM mode has a different purpose. Let's say your luggage doesn't get on the plane, but you do arrive at your destination. You can then send a trace (you buy the traces in packs of 5, 10 or unlimited) and it will tell you which airport your luggage is at. So if you flew to Moscow from Seattle, he will tell you whether he took your luggage to Moscow, returned to Seattle or flew to Miami. It is not GPS so cannot tell you exactly where your luggage is. Instead, it triangulates cell towers and gives you an overall area good enough to know which airport it's at. However, it's important to know that to comply with FAA regulations, the LugLoc turns itself off when it's moving (i.e. doesn't turn off). broadcast on a flying airplane) and only wakes up and responds to footprints after being motionless for 12 minutes. So if you send a tracking and your luggage is on its way, you will not get any response until it arrives and stops at the airport. Likewise, if you're using Bluetooth to see if your luggage got on the plane with you, it's worth waiting to give your luggage time to load and reinsert. I have a few small complaints about the device. First you have to turn it on to charge it. That means you have to remember to turn it off when you're done charging. If you forget it, the device will stay on and run out of power when it's time to pack it in your luggage. The second complaint is that it takes a long time to charge. So if you forgot to turn it off after charging and it's now dead when it's time to pack it in your luggage, there's not much you can do about it as the device takes 8 hours or more to charge and you probably won't much have remaining time until flight. However, these complaints are small and overall I think this answers the two questions I want answered when I fly: my luggage flew to the plane, and if my luggage didn't arrive at the airport I flew to, what airport is it at? ?
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