I love how easy it was to navigate through their site, they have so many options! Their customer service has been amazing as always with any of my questions or concerns during this pandemic times!! The only thing i dislike about them would be if there were more features added in regards too senior living centers/communities like assisted care facilities (ACFs).
They are great though when we need help getting connected into our ACF's programs which makes us feel better knowing someone else will take over from here instead me having worry all day everyday trying get things going.