I can say that I have not had any problems or issues while using their services. Their customer service is great! The platform has allowed me to create a new process in a matter of minutes. What I like best about this software are the reports. I can easily access them anytime. There is nothing special I dislike about this software. I would highly recommend this product to anyone who needs an easy to use platform for creating workflows. This software allows me to efficiently run my business. It also helps reduce redundancies when it comes to tasks. I like the interface and the ability to have different views of the data. It is easy to use and the support team is great. It is a little expensive for a small company to use and has a little bit of a learning curve. I would recommend it, but I would only use it if you have a lot of data and need to be able to search it. We are able to manage our data more efficiently. We can see where our data is located and who has access to it.