I was glad to receive a steel toe shoe that didn't look like a steel toe shoe. The style looked just like the picture. After reading other reviews I ordered a half size smaller as recommended. Having only been able to try them on once, it's difficult to accurately gauge their comfort, but once they felt stiffer than other similar shoes I've used; I would take that with a grain of salt. It arrived quickly - despite the pandemic. I needed a specific ASTM code as my company will only reimburse us if they meet the requirements. The website listed the code I needed (2413-11 or 2413-5 I/C75) but the product came with a different code (2413-18). Without this description I would have left her. The return process was more than efficient.