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Luis Blaschko photo
Lithuania, Vilnius
1 Level
733 Review
33 Karma

Review on TufSkinz by Luis Blaschko

Revainrating 2 out of 5

Buyer Beware: TufSkinz Breaks Promises on Quality

I recently made a purchase from TufSkinz, and I have to state that I am extremely dissatisfied with the caliber of their goods. TufSkinz made claims about having a skilled staff and high-quality products, but my interactions with them have only been discouraging. Their professional personnel is anything but, to start with. A rude and unhelpful customer service representative answered the phone when I phoned with inquiries about my order, and it was obvious that she had no interest in helping me. This had a negative impact on my complete interaction with TufSkinz. But the quality of their products is the greatest problem. A week after they were installed, the custom floor mats I had purchased started to exhibit signs of wear and tear. The cloth was already beginning to fade, and the stitching was coming undone. When I called TufSkinz to address the issue, they weren't responsive or helpful in finding a solution. In addition, the prices they charge for their subpar goods are excessive. Similar goods of a much better caliber are available elsewhere for a much lower price. To sum up, I can't suggest TufSkinz to anyone seeking for premium auto accessories. You would be better off spending your money elsewhere because of their unprofessional staff and inferior goods. TufSkinz is a waste of effort and money.

Pros
  • Staff that is informed and professional.
Cons
  • Fewer options to choose from.