Review on T-fal GC7 Opti-Grill Indoor Electric Grill, Silver - Automatic Sensor Cooking, 4-Servings by Dave Hess

I've been cooking great steaks for a year and I'm very satisfied. A few weeks after the 1 year warranty expired the grill stopped working and would not turn on. I never got a chance to speak to a real person and only received automated replies from T-Fal customer service telling them I needed to send them the faulty grill and they would try to fix it. Помимо того факта, что T-fal не предоставляет полных инструкций, побуждая вас, другими словами, просто сдаться, это нелепо, поскольку ни один разумный человек не будет платить 30 долларов за доставку проблемного устройства и, возможно, починить его, но, скорее всего , No. . Considering you can spend $100 on a brand new grill from another brand like Hamilton or Kitchen Aid etc. As much as I love how the Optigrill works, after my experience with the T-Fal I will avoid buying any products from them or their disrespectful customer policies. T-fal should think about the value of customer lifetime and put a little more effort into building your business instead of being so limited and receiving automated emails answering your questions and trying to convince you to buy their faulty product to drop.