I can't imagine a toaster oven being a complex "engineering". Click the lever to toast the bread when the time is up. Breville can't even get the basic functions of a toaster working. I owned this toaster for 6 months when it stopped working. I called Breville's "Customer Service" to see if they would replace the failed unit after waiting almost 45 minutes with no joy. Breville has no idea about the consumer, the bond of trust with the manufacturer, and the warranty is a joke when they don't stand by it. I will never buy a Breville product again and I encourage others to do the same.
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