Review on Premium Stainless Steel Electric Gooseneck Kettle – 1L, 120V – Perfect for Brewing Coffee & Tea by Reggie Hobbs

The problems with the kettle continue: it doesn't always turn on, doesn't consistently set the desired temperature and often doesn't deviate from the 'set' one, and the heating function works intermittently. I have contacted support through both Revain's message service and the company's email address. I was promised a discount and a replacement of the kettle several times, but none of that materialized. My last two letters went unanswered. Customer service was misleading and my request was handled very poorly; I can't recommend this product as I was looking forward to it.::::Previously: I love this teapot, but it's also a puzzle. I really like that I can set the exact temperature for different types of tea and coffee, the keep warm function seems erratic and I can't always change the temperature or even turn it on.