Header banner
Revain logoHome Page
Logan Barela photo
Slovenia, Ljubljana
1 Level
730 Review
43 Karma

Review on Genie Battery Backup Model 6072H-B Wall Mounted Garage Door Opener, Black by Logan Barela

Revainrating 2 out of 5

Poorly designed/engineered. Difficult installation, terrible instructions. Overall, VERY UNHAPPY

*UPDATE*Not even six-months in and the opener jammed halfway open. This was a result of a 'spring tensioner' failure, which I predicted would happen in my original review below. The junk tensioner jammed in the track, pinching in-between two pieces where the track bolts together. The only way to un-bind the jam was to physically cut the spring tensioner. Luckily, the door is back to being operational - it seems as if this junky part is unnecessary, so if I had to do this over again, I wouldn't have even gone through the hassle of mounting and installing them. Just another testament as to how pitiful this kit is - couldn't even last for six months without having a major issue.*ORIGINAL REVIEW*Purchased to upgrade from an old chain-drive garage door opener. While I was really looking forward to a side/torsion mount unit to remove the head-knocker setup from my ceiling, I must say, after going through the pain of installing this system, I would not purchase another Genie system.In this situation, the CONS heavily outweigh the PROS:CONS:1) Instructions are garbage. Huge fold-out pamphlet instructions that are cluttered with gibberish writing. For being made in USA, they must have outsourced their instruction writing to China.2) The system only comes with ONE vehicle remote. Paid over $400 and had to spend another $100 to get four more remotes since Genie uses their own proprietary code that does not work with the remotes that pair with almost every garage door opener (Craftsman, Chaimberlan, Liftmaster, etc.)3) The 'spring tensioners' that you have to drill and bolt to the bottom corners of the garage door are complete garbage. They're made of very flimsy metal that will bend and hang up in the track at the first opportunity. They included plastic 'spacers' to prevent this, but they are made from recycled McDonald's cups, so they're best suited in the trash can right out of the box. Also, the spring tensioner clip is nothing more than a plastic wire retainer. I don't see it lasting long as it runs up and down steel cable with every open/close cycle. I'm sure they'll break in the future and I'll have to go through the pain of replacing them.4) The metal shaft inlet is crap. Cheap, chinesium that bends with the slightest torque on the coupler bolts. I put the coupler on and tightened one full turn based on the instructions, but this bent the shaft so it wouldn't slide completely over the torsion axle on my garage door. Ended up having to mount the opener on the opposite side so I could use the opposite input shaft on the opener that hadn't been bent. Instructions should state to wait to torque the bolts on the motor site until the motor is on the torsion shaft, or better yet, just use decent metal for the product.I'm sure getting this off of the shaft when it inevitably breaks will be a BEAR - the crap metal is undoubtedly mashed in the coupler now.5) The blocked doorway 'Safety Beam' system is crap. The sensors are HUGE - twice the size of most other systems. They do not simply clip to the track like most other systems either - they have to be mounted to the floor or wall. To top it off, they're made of cheap plastic and since they stick out like a sore thumb, I'm sure they will get kicked and break.6) The 'bluetooth light' is also junkola. It hardly provides any light whatsoever. I have a two-car garage and the light barely emits a glow. It's probably good enough to see to get out of your car, but if you need more than that, you'll be fumbling for the light switch in your garage. Also, the mounting holes are ignorant - they should have provided a two-piece mounting bracket, but instead have slot mount holes which makes it a PIA to mount on a ceiling. Light cord is only 6', so you better have an outlet nearby. Luckily I had one close enough from my old ceiling mounted opener.7) Did I mention it only came with ONE remote and I had to spend another $100 to get more? UGH -what a rip!PROS:1) It's definitely a compact unit, brownie points for that. It doesn't take up much space although I'm not completely confident in it being 'secure' with the flimsy L-bracket that it included.2) It's very quiet - WAY quieter than any ceiling-drive unit I've seen.Conclusion:Overall, I really am not happy with this. Too many issues installing and fumbling with a kit that seems as if it was engineered by a 5 year old. I'm very mechanically savvy and typically have no issues doing work like this. Install ended up taking me nearly 5 hours by myself, as I had to spend well over an hour interpreting the instructions and two hours dealing with the junk tension springs and chinesium metal input shaft. Had I known this was what I was in for, I definitely would have opted for a different brand. I should have stuck with Lift Master - my last unit lasted over 20 years!Very disappointed in this product. For being made in USA, I expect much more. On top of that, I spent over $400 on the system and it by no means reflects any type of quality for that price.Do yourself a favor and buy another brand - Genie has some serious work to do to make this unit even remotely impressive.

Pros
  • Awesome Product!
Cons
  • Not user-friendly controls