I like that the system is very user friendly and has many features. A few of the features are not as user friendly as they could be. The system is working very well for us and has had no issues. I would highly recommend this product to any company looking for a full maintenance management system. It is helping us keep track of all of our equipment and has given us the ability to create reports to help with budgeting and tracking costs. -Very effective in managing all aspects of my business-Easy to use.-Excellent customer service from support team (when required). Not much I can say as it is working just fine for me! Nothing so far!! Very good software which has helped us greatly by allowing automation across our organization structure without any hiccups or glitches throughout its implementation process at client end too!!