The ease of use is what I like best about this tool; it's so simple to get up & running that you don't actually need any training at first (other than watching tutorials/videos). There are some quirks with how certain features work but those issues aren’t really too big for me personally since they're fairly minor when compared against everything else! Make sure your team has someone who knows Magento very well as there will be quite an investment if their knowledge level isn't high enough yet :) It allows us quick access without having much tech experience which makes my job easier overall because we've got more time spent doing other things instead ;).