I like how easy it was to use once we got used with their system! It's very user friendly - especially if you're not familiar or comfortable using computer systems in general (like myself). The customer service team at this point has been amazing as well!! They are super helpful when ever needed. Nothing so far but everything seems great thusfar. ! We have had no issues yet since switching over from our previous POS vendor which made us feel more secure about making such big changes without any problems.