I like that it is easy to use, but also has all features needed by our aviation department! It does not have as many bells & whistles as other programs out there (like MES), so we are able to customize what works best with us here at my work place.
The biggest thing i dislike about this product would be if they made an app available in apple's App Store or Google Play store because some people do NOT want desktop access anymore when using computers/laptops away from their desktops / offices etc.. This makes sense since most everyone uses mobile devices these days instead of sitting behind desks every day working - however having no option outside those two locations can make life difficult sometimes especially during emergencies where you need your hands free while typing things into computraks system.