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United States of America, Virginia Beach
1 Level
471 Review
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Review on Zelite Infinity Chef Knife 8 Inch - Executive-Plus Series Master Chefs Edition - Japanese AUS-10 Super Steel 45-Layer Damascus - STORM-X Finish Blade, Leather Sheath: The Ultimate Professional Knife for Chefs by Sara Ferrari

Revainrating 5 out of 5

At least not impressed

I really wanted to love this knife. I was looking for a wider heel and this one fit the bill perfectly. Feels good in the hand, came well packaged and sharp. That's all good. I have attached a photo of a major surface imperfection in the center of the blade. I contacted Zelite customer support via email. It took about 20 hours to get an answer. They admitted the mistake and told me to return to Revain as damaged and they would generate a discount code to order a new one, which was fine with me. It's been almost a week and they haven't replied to multiple emails about this discount code which made the customer service terrible. I connected Revain and received a refund. There are much better knives in this price range. I've learned my lesson.

Pros
  • I hold my fists
Cons
  • Long delivery time