I like most how easy it was to set up my database with their templates for each department in our organization (worship team/band etc). The customer service has been great! They are always available via email or phone if you need assistance during your implementation process. Their support staff can be difficult at times when they want us to jump through hoops just so we have an account created correctly but once everything gets setup properly there's no issues. We're currently looking into using this system as well as another one from them called "Bible Library" which will help keep track of donations received by ministry departments within our congregation. It also helps organize any upcoming events such as weddings or baptisms where people may donate money towards those services.