***Update*** I contacted the company about an extension limiter that would not extend. They were very responsive and immediately got me the parts I needed to get back to work. Mistakes will be made, things will go wrong. That's the answer that matters. PARLOS spoke and answered, and for that we applaud them! First, they FEEL important. I used to buy cheap faucets that felt cheap. They don't seem cheap (we bought two). Furnishings were standard. I have two problems. First, it is impossible to keep them clean. As you walk around the room, moisture from your breath or body can leave marks on the faucet, handles and base. Yesterday, for the first time in months, I tried using a "pop-up drain plug" to keep the water in the sink. The rubber seal is wedged halfway over the stopper and halfway under the stopper, and the stopper is clamped in the down position. It was so tight I couldn't unscrew the top to loosen things. The only solution, aside from removing the drain hose and trying to pull it off, was to cut off the rubber gasket. So now there is a way to use the sink limiter feature. I'll check if there is support to replace the rubber grommet I had to cut out. If the seller replies I'll get back to you.
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